Comtrol provides repair services with a staff of trained technicians that can service your Comtrol hardware product in a timely manner. Use the following procedure:
- Contact Technical Support for an RMA number (Return Merchandise Authorization)
- Request On-Line
- E-mail us rma@comtrol.com
- Or call us at +1.763.494.4100
- Be ready to provide the following:
- Contact information
- Return shipping address
- Model number
- Serial number
- Description of what is wrong
- Ship the product(s) in original packaging (if possible) with the RMA number clearly printed on the outside of the package to:
Comtrol Corporation
Attention: RMA (+ RMA Number)
Comtrol Corporation
6655 Wedgwood Road, Suite 120
Maple Grove, MN 55311-3610
